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Emergency Information

1-800-544-5606

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).


Emergency Contact
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Welcome
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      • Contact Info
      • Wallet & Payment Methods
      • Add Account
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      • Account Security
  • Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Application
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Alert Center
    • Work in Your Neighborhood
      • Fauquier County Natural Gas Reliability Project
      • Vegetation Management
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Find a Contractor
    • Green Path
    • Renewable Energy Programs
      • RNG for Producers
        • Renewable Natural Gas Application
    • Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Propane Safety
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Safety Products
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Digger’s Dog House
    • Weather Safety
      • Severe Storm Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bathroom
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      • Garage
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    • Excavators
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Our Leadership

Jennifer Montague

Jennifer Montague

Jennifer Montague
President and Chief Operating Officer, Columbia Gas of Virginia
Jennifer Montague serves as President and Chief Operating Officer for Columbia Gas of Virginia, a NiSource subsidiary. She has profit and loss responsibility, and oversight of the company’s risk management, regulatory, legislative, and external affairs. Montague focuses on delivering safe, reliable, and efficient natural gas service for nearly 290,000 residential, industrial, and commercial customers in 98 communities across the Commonwealth of Virginia


Montague previously served as Senior Vice President and Chief Customer Officer at NiSource, as well as Vice President of Communications and External Affairs at Northern Indiana Public Service Company (NIPSCO), NiSource’s natural gas and electric utility in Indiana.  

PROFESSIONAL HISTORY
Montague has three decades of experience in the energy industry in customer operations, branding, communications, and marketing. Prior to joining NiSource, she served in a variety of roles such as Director of Strategy and Technology, Director of Revenue Management, and Director of Marketing for Commonwealth Edison Company. Montague also served in roles of increasing responsibility for British Petroleum/Amoco in the United Kingdom and United States. 

BOARD AND CIVIC INVOLVEMENT 
Jennifer currently serves as a board member on the Virginia Chamber of Commerce, focusing on economic empowerment. She also serves on the board of the Richmond YWCA, UNCF Richmond, the national board of AABE, and the Merit School of Music’s Board of Trustees and Executive Committee. 

EDUCATION  
Montague has a bachelor’s degree in quantitative economics and feminist studies from Stanford University and a master’s degree in business administration from the University of Chicago. 

COMMUNITY/FAMILY  
Montague lives in Richmond, Virginia with her husband and two children.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).