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Emergency Information

1-800-544-5606

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).


Emergency Contact
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Welcome
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      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add Account
      • Remove Account
      • Account Security
  • Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Application
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Alert Center
    • Work in Your Neighborhood
      • Fauquier County Natural Gas Reliability Project
      • Vegetation Management
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Green Path
    • Renewable Energy Programs
      • RNG for Producers
        • Renewable Natural Gas Application
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Propane Safety
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Severe Storm Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bathroom
      • Bedroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • CHOICE®
      • Transportation Service
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    • Financial Support
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Know Your Home

Safety in every space

Exterior of gray house with pitched roof and three gables

Exterior

You see the outside of your home every day, but are you aware of the potential hazards? Learn ways to keep safe.

Explore Exterior


Basement with white stairs hot water heater and furnace

Basement

Your most used appliances may be in the basement. Learn ways to keep your heating and water heating equipment safe.

Explore Basement


Dine-in kitchen with green walls and table for two

Kitchen

Ranges can be a fire source and can cause burn injuries in the kitchen. Learn how you can keep it safe.

Explore Kitchen


Living room with light blue walls and fireplace

Living Room

Relax in the comfort of knowing your living room is both safe and cozy. Learn how you can keep your living room safe.

Explore Living Room


Laundry room with washer and dryer

Laundry

The average family of four does about ten loads of laundry every week. Learn how to keep your dryer running safely.

Explore Laundry


Bedroom with gray walls and blue bedspread

Bedroom

Carbon monoxide poisoning can be dangerous for people who are sleeping. Learn how you can stay safe in your bedroom.

Explore Bedroom


Blue bathroom with toilet, bathtub, vanity and various items hanging on the wall

Bathroom

We often take hot water for granted right until the moment we run out of it. Learn how you can stay safe while staying clean.

Explore Bathroom


Orange parked inside garage with various items hung on the wall

Garage

Some of your most used appliances - heating and water heating - may be located in the garage. Learn how you can keep your garage safe.

Explore Garage


Office with dark gray walls, a white desk Blue bathroom with toilet, bathtub, vanity and various items hanging on the wall

Office

With many of us working from home for the first time, learn how you can keep your home office safe.

Explore Office

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).