Be prepared for severe weather

When severe weather strikes, the most important thing is the safety of you and your family. Here's how to be prepared to protect your home, business and family:

  • Have an emergency plan and practice it with your family.
  • Label gas valves, water valves, and electricity main switches. Teach responsible family members how and when to turn them off.
  • Store any flammable liquids, such as gasoline, paint and cleaning products away from any natural gas appliance with a pilot light
  • If your appliances have been impacted by severe weather, do not attempt to place natural gas appliances back in service yourself. A qualified professional should check, clean, repair and test all gas appliances and pipes

If you smell natural gas after a severe storm:

Stop what you're doing

Stop what you’re doing

Don't smoke or light a match. Don't open the windows. Don’t use anything that could cause a spark, like a phone, light switch, appliance or flashlight. Don’t start your car or use your garage door to leave.

Leave the area

Leave the area immediately

If you're inside, get out immediately. If you're outside, leave the area quickly.

Call us and 911

Call 911 and us

From a safe location, away from the building, call 911 and our emergency number at 1-800-544-5606 and wait for crews to arrive.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606.