Stop what you’re doing
Don't smoke or light a match. Don't open the windows. Don’t use anything that could cause a spark, like a phone, light switch, appliance or flashlight. Don’t start your car or use your garage door to leave.
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).
If you smell a sulfur or rotten-egg-like odor, you could have a gas leak. Natural gas is naturally colorless and odorless. We add an odorant called mercaptan to natural gas, which gives it a distinctive smell. In some cases, you can also identify natural gas by sight or sound. If you see blowing dirt, bubbling water or dead vegetation, or hear a hissing or roaring sound, that could be caused by natural gas.
Don't smoke or light a match. Don't open the windows. Don’t use anything that could cause a spark, like a phone, light switch, appliance or flashlight. Don’t start your car or use your garage door to leave.
If you're inside, get out immediately. If you're outside, leave the area quickly.
From a safe location, away from the building, call 911 and our emergency number at 1-800-544-5606 (24/7) and wait for crews to arrive.
Learn how to safely care for your natural gas appliances over time and how to have natural gas appliances safely installed in your home or business.
Clearing a clogged sewer line may seem to be a simple fix, but it’s important to contact 811 and a professional plumber to ensure the clog is cleared properly and safely.
Big or small – begin your next home improvement project with a call to 811.
Learn how to keep your home or business safe.
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).