Payment Plans
We offer payment arrangements to help you if you are having trouble paying your bill.
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).
This fall, make your home more comfortable while finding simple ways to save—from September 22 to October 22, 2026, enter to win a $200 gift card* by completing your Free Online Home Energy Audit or updating your home profile. Plus, you could qualify to receive a Free Energy Efficiency Kit to help boost your energy savings as the weather cools.
* No purchase necessary. Subject to Sweepstakes Official Rules.
Take the Audit
If you have recently purchased or are planning to upgrade to new qualifying equipment like smart thermostats, furnaces, boilers, clothes dryers, water heaters, fireplaces, windows doors and skylights, you might be eligible for significant rebates. Find out all our available rebates and qualifications.
See Available Rebates
Switch to paperless billing and get your bill delivered straight to your inbox no need to wait on the mail — fast, secure, and available anytime.
Enroll in paperless billing today.
As seasons change, utility costs can put added pressure on household budgets. If you need assistance, support programs may be available to help. Visit our website to explore resources and find out what options may be available for your household. You may be eligible to receive assistance to help pay your Columbia Gas bill from the Low Income Home Energy Assistance Program (LIHEAP). Applications accepted now through November 13!
Learn More
We offer payment arrangements to help you if you are having trouble paying your bill.
This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.
Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.
You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).