This is a federal program that helps eligible households maintain utility service during winter months. This program is administered by the Virginia Energy Assistance Program through the Department of Social Services. For more information or to apply online, please visit Virginia's energy assistance resource page at the Virginia Department of Social Services

Program closed
This program provides grants to customers who face shut off due to lack of payments or an unsafe utility condition. These federally funded crisis grants may be used to halt a pending shutoff during winter months or applied to accounts where service has been shut off for safety or non-payment. For more information or to apply online, please visit the state’s energy assistance resource page at Virginia Department of Social Services.  You can also reach out to us at 1-800-543-8911 for more information regarding LIHEAP Crisis or additional assistance programs.