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Emergency Information

1-800-544-5606

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).


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      • Contact Info
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      • Construction and Renovation
        • Service Application
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      • Property Restoration
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      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Propane Safety
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        • Safe Appliance Installation
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      • Proper Venting
      • Impostors and Scams
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      • Winter Weather Safety
    • Know Your Home
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      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bathroom
      • Bedroom
      • Garage
      • Office
    • Excavators
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May 16, 2025

Columbia Gas of Virginia Receives Approval from Virginia State Corporation Commission for Adjusted Rates

The Virginia State Corporation Commission has approved a settlement among Columbia Gas of Virginia, Inc., a subsidiary of NiSource Inc. (NYSE: NI), and the parties in its rate case originally filed in April 2024 to implement new base rates for Columbia Gas customers. 
Posted In Community, Customers
Read Article

Featured News
May 14, 2025

Columbia Gas of Virginia Replaces Natural Gas Point of Delivery Facility in Chesapeake

Drivers in Chesapeake are asked to exercise caution in work zones as Columbia Gas of Virginia replaces the Lambert Trail Point of Delivery (POD) facility. A POD is a point at which Columbia Gas receives natural gas from a larger natural gas transmission pipeline into our local gas distribution system.
Posted In Community, Customers
May 09, 2025

Columbia Gas of Virginia Holds Groundbreaking Ceremony for New Operations Center in Staunton

Today, Columbia Gas of Virginia officially broke ground on the site for its new Operations Center in Staunton. This state-of-the-art facility is set to accommodate more than 70 employees. 
Posted In Community, Customers
April 28, 2025

Columbia Gas of Virginia Installs New Natural Gas Infrastructure in Spotsylvania County

Drivers in Spotsylvania County are asked to exercise caution when potentially encountering work zones as Columbia Gas of Virginia installs new natural gas infrastructure in the area to support a new project that is currently under construction. 
Posted In Community, Customers, Safety
April 21, 2025

Columbia Gas of Virginia Emphasizes Driver Safety Practices for National Work Zone Awareness Week

As National Work Zone Awareness Week kicks off, Columbia Gas of Virginia is reminding drivers to follow good safety practices every time they encounter road work crews.
Posted In Community, Customers, Safety
April 04, 2025

Columbia Gas of Virginia Hosts "Open House" in Warrenton

Columbia Gas of Virginia is hosting an “Open House” event in Warrenton in mid-April to offer educational and informational opportunities for individuals and families.
Posted In Community, Customers
March 31, 2025

Columbia Gas of Virginia Reminds Customers: Contact 811 during National Safe Digging Month

In observance of National Safe Digging Month this April, Columbia Gas of Virginia is reminding homeowners and professionals to contact VA811 before starting any outdoor digging projects.

Posted In Community, Customers, Safety
March 31, 2025

Columbia Gas of Virginia Upgrades Natural Gas Infrastructure in Warrenton

Drivers in Warrenton are asked to exercise caution when traveling through work zones as Columbia Gas of Virginia upgrades natural gas infrastructure in the area.
Posted In Community, Customers
March 24, 2025

Columbia Gas of Virginia Installs New Natural Gas Infrastructure in Mount Crawford in Rockingham County

Drivers in Mount Crawford and Rockingham County are asked to exercise caution when potentially encountering work zones as Columbia Gas of Virginia installs new natural gas infrastructure in the area. 
Posted In Community, Customers
March 10, 2025

Columbia Gas of Virginia Shares Safety Tips for Severe Weather Awareness Week in Virginia

As Severe Weather Awareness Week, which runs Monday, March 10 – Friday, March 14, kicks off in Virginia, Columbia Gas of Virginia is reminding customers of the steps they can take to prepare for potential severe weather this spring.

Posted In Community, Customers, Safety
February 25, 2025

Columbia Gas of Virginia Customers May Be Eligible for Crisis Grants Through the Low Income Home Energy Assistance Program

Columbia Gas of Virginia is reminding its customers the deadline to apply for crisis grants through the Low Income Home Energy Assistance Program (LIHEAP) is rapidly approaching. The application window closes on Monday, March 17, 2025.

Posted In Community, Customers
February 06, 2025

Columbia Gas of Virginia Upgrades Natural Gas Infrastructure in Lexington

Drivers in Lexington are asked to exercise caution when traveling through work zones as Columbia Gas of Virginia upgrades natural gas infrastructure in the area. 

Posted In Community, Customers, Safety

 

Need more info on our stories for your reporting? See our media contacts.

 

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).