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Emergency Information

1-800-544-5606

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).


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Welcome
Manage Your Account
Sign In / Register
  • My Account
    • Sign In / Register
    • Account Dashboard
    • View Accounts
    • Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
    • Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
    • Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add Account
      • Remove Account
      • Account Security
  • Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Application
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Alert Center
    • Work in Your Neighborhood
      • Fauquier County Natural Gas Reliability Project
      • Vegetation Management
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Green Path
    • Renewable Energy Programs
      • RNG for Producers
        • Renewable Natural Gas Application
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Propane Safety
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Severe Storm Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
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      • Living Room
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      • Find a Payment Location
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      • CHOICE®
      • Transportation Service
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    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
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PIPELINE INTEGRITY MANAGEMENT PLAN

Columbia Gas has implemented a TIMP for our transmission pipelines

Columbia Gas is committed to continually improving the safety and reliability of our natural gas pipelines.  In conformance with federally mandated regulations issued by the U.S. Department of Transportation’s Pipeline Hazardous Materials Safety Administration, Columbia Gas has implemented a Transmission Integrity Management Program for our transmission pipelines. A Transmission Integrity Management Program is a comprehensive, systematic process for evaluating and reducing risks to pipeline safety. This is achieved by:

  • Identification and Risk Assessment of Threats to Pipeline Safety

    Construction records, operating history, maintenance records, and environmental data are integrated and evaluated to identify conditions or hazards that could negatively impact the integrity of pipelines and to understand the severity of the risk posed by the threat.  Risk assessment is an analytical consideration of the risk factors that promotes an effective allocation of resources for appropriate prevention, detection, and mitigation activities.

  • Identification of High Consequence Areas

    High Consequence Areas are locations with high population density, difficult to evacuate facilities such as hospitals and schools, and locations where people congregate such as churches, office buildings, and recreational areas. Transmission pipelines that are near these locations are prioritized for enhanced pipeline inspections. Columbia Gas consults with public officials in identifying these locations.

  • Prevention, Detection, and Mitigation Activities

    Periodic field inspection of transmission pipelines are conducted within regular intervals to proactively discover locations where the pipeline could be corroding or damaged. Pipeline flaws that are discovered are repaired before they can impact the safety and reliability of the pipeline.

    Prevention and mitigation activities are selected to address the unique conditions impacting each pipeline.

    Examples of these activities include: 

  • Patrolling/surveying the pipeline corridor to look for indications of abnormal conditions such as missing pipeline markers, construction activity, potential gas leaks, right of way encroachments, changes to the terrain due to rain/flooding, or other issues detrimental to the safe operation of the pipeline
  • Monitoring excavating activity of third parties in the vicinity of our transmission pipelines
  • Developing improvements to emergency response
  • Communication of pipeline safety information to public officials, emergency responders, the general public, and Columbia Gas employees
  • Replacement of aging pipeline facilities with state-of-the-art facilities
  • Continuous Safety Improvement

    As the Transmission Integrity Management matures, our knowledge of the conditions of our pipelines is enhanced. We use this knowledge to continually evaluate the effectiveness of risk reduction activities and our decision making processes. We evaluate the integrity management program for areas of success and looks for other areas on our pipeline system where improvements can be made. Our prevention, detection, and mitigation activities evolve to ensure continual improvement in the safety of the transmission pipelines. Columbia Gas actively seeks the use of new technologies and adopts best operating practices to improve the effectiveness of the program.

To view the location of natural gas transmission pipelines operated by Columbia Gas and other companies, visit the U.S. Department of Transportation National Pipeline Mapping System (NPMS) website at: https://www.npms.phmsa.dot.gov

Safety
  • Natural Gas Safety
    • How to Recognize a Gas Leak
    • Contact 811 Before You Dig
    • Gas Line Responsibilities
    • Encroachment Awareness
    • Automatic Shut-Off Devices
    • Locating Gas Lines
    • Sewer Line Safety
    • Pipeline Integrity Management Plan
    • Advanced Leak Detection
  • Propane Safety
  • Home Safety
    • Appliance Safety
      • Safe Appliance Installation
      • Care for Your Appliances
    • Carbon Monoxide
    • Proper Venting
    • Impostors and Scams
    • Find a Contractor
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Know Your Home Brochure Cover

Safety is Knowing

Learn how to keep your home or business safe.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).