COVID-19 update

After a temporary suspension of installations due to the COVID-19 pandemic, our contract partner, Community Housing Partners is now resuming installations for our Age and Income Qualifying Program. Please be advised that processing and fulfillment of applications will be somewhat delayed so that those who applied for the program while installations were on hold may be served first. Community Housing Partners is available at 1-888-229-3714 to take your application by phone, answer questions, evaluate eligibility, and follow up with you when they are able to visit your home. You can also fill out the form located on the bottom of this page to check your eligibility and have Community Housing Partners contact you. Thank you for your understanding.

To find out how Community Housing Partners is returning to work safely so that you and your family are protected, please review their COVID-19 Response Plan.


Program description

This program is designed to help our qualifying customers save money and energy. Eligible customers will receive a visit to their home from our professional partner to install certain energy saving products based on whether they have natural gas water heating, space heating, or both.

What you will receive

Qualified customers with gas water heating will receive installation of:

  • Water heater wrap
  • Water heater pipe insulation
  • High-efficiency shower heads
  • Faucet aerators

Qualified customers with gas heating will receive installation of:

  • A new furnace filter and a five-month supply of replacements
  • Weather stripping
  • Door sweeps
  • Attic insulation
  • Duct sealing

Eligibility requirements

If you're 65 or older, you qualify.

Income qualifying customers must meet the DHCD requirements below to qualify.

Size of Family UnitIncome Limits
1$31,349
2$40,994
3$50,640
4$60,286
5$69,932
6$79,578
7$81,386
8$86,860
9$95,700
10$104,540
11$113,380
12$122,220
Information on qualifying for this program is provided by the Virginia Department of Housing and Community Development and is effective August 12, 2019. Please click here to get an entire list of availability limits.

Find out if you qualify

Please complete the form below, and you'll receive a call within 1-2 weeks from Community Housing Partners or call directly at 1-888-229-3714 to get signed up for the program.

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606.