Improving the lives of more than 270,000 customers across the Commonwealth

We’re one of Virginia’s leading energy companies, with more than 450 employees dedicated to providing customers with the service they need every day.

Serving Virginia communities

Virginia Service Territory Map

Headquartered in Chester, we provide natural gas service to residential, commercial and industrial customers in 91 communities across 65 percent of Virginia. We’re one of the six energy delivery companies of NiSource Inc., who together provide essential natural gas and electric service to nearly 4 million customers.

We invest in the future

As part of our commitment to our customers and communities, we’re investing millions each year to provide safe, reliable natural gas service by expanding our system and replacing aging facilities. We partner with diverse suppliers, and always keep safety, customer satisfaction and sustainability as our key priorities.

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4 Employees with hard hats  working in the field together looking at a map

Building strong teams

We’re proud to be a Top Workplace in the Richmond area and proud that our parent company, NiSource, is the highest-ranked utility on the Forbes magazine list of America’s Best Large Employers.

We foster an inclusive and diverse workplace where every member of our team is valued, respected and has the opportunity to do great work. Join us and build a career you can point to with pride.

Visit NiSource Careers

Giving back

We’ve been part of the communities we serve since 1847. We volunteer and provide charitable support across Virginia, primarily to organizations that share our mission of meeting basic human needs. In addition, our WarmWise program helps customers save energy and money, while our HeatShare energy assistance program helps qualifying customers make ends meet.

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Woman business owner at work

Economic development

Supporting the future growth and development of our communities is vital and we are actively involved and leading economic development opportunities across the state.

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A fully regulated energy provider

We’re regulated by the Virginia State Corporation Commission and state and federal agencies. These organizations approve rate schedules and terms that govern our operations.

See Regulatory Information

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606.