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If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).


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News
July 23, 2026

Columbia Gas of Virginia Holds Grand Opening Ceremony for New Staunton Operations Center

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descriptivetext

Chester, VA – Today, Columbia Gas of Virginia held a grand opening ceremony, officially cutting the ribbon on its new Operations Center in Staunton. The state-of-the-art facility accommodates more than 70 employees.

The center features a modern warehouse and a drive-through warehouse loading lane and is designed to streamline logistics and improve service delivery. Inside, the building features advanced workflow enhancements aimed at boosting functionality and usability, ensuring a safer, more efficient and productive work environment.

"This new facility reflects our company’s dedication to growth and investment in Staunton and nearby localities, as well as our ongoing, strong partnership with city leaders and other local leaders,” said Columbia Gas of Virginia President and Chief Operating Officer Jennifer Montague. “We remain committed to providing safe and reliable natural gas service to all our customers in the area and beyond for many years to come.”

“This development marks a pivotal step for Columbia Gas of Virginia as we continue to expand our infrastructure and capabilities to support our workforce to better serve our approximately 34,000 customers in the Shenandoah Valley region,” said Columbia Gas of Virginia Vice President of Gas Operations Aaron Boeke. “The new facility will continue to be a cornerstone of the company's operations in the area, fostering economic growth and operational excellence.”

The Staunton Operations Center serves Staunton and Augusta County including Fishersville, Waynesboro, Verona, and Stuarts Draft, and Columbia Gas’ entire Northwest operating area including New Market, Harrisonburg, Dayton, Elkton, Broadway and Timberville, as well as Albemarle County, and other Columbia Gas Operations Centers in Buena Vista and Lynchburg.

For customers who have questions about their bills, payments will not be accepted at the new building. For more information, please visit www.columbiagasva.com or call our Customer Care Center at 1-800-543-8911.

About Columbia Gas of Virginia

Columbia Gas of Virginia delivers clean, affordable and efficient natural gas to approximately 293,000 customers in 98 communities across the Commonwealth. With headquarters in Chesterfield County, it is one of six regulated utility companies of NiSource (NYSE: NI), one of the largest fully regulated utility companies in the United States. NiSource employees are focused on our mission to deliver safe, reliable energy that drives value to our customers. More information about Columbia Gas of Virginia and NiSource, including our record of leadership in sustainability, investments in the communities we serve, and how we live our vision to be an innovative and trusted energy partner, is available at www.ColumbiaGasVA.com and www.NiSource.com.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).