Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To report a carbon monoxide
or gas emergency:

  • Leave the area immediately.
  • From a safe place, call us at 1-800-544-5606 and call 911.

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-543-8911. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 A.M. to 7:00 P.M. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-543-8911 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 2318, Columbus, OH 43216-2318.

Everyone should call 811 before digging

Learn More
 

Headline News

 

Columbia Gas performing work in Notch area Wednesday

May result in brief visible flame and rotten-egg-like odor. Part of project to extend service to Eastern Goochland County.

Columbia Gas performing work in Notch area Wednesday

Columbia Gas companies named 2018 Environmental Champion

Market Strategies International recognizes combined efforts of Columbia Gas of Kentucky and Columbia Gas of Virginia

Columbia Gas companies named 2018 Environmental Champion

Columbia Gas presents $10,000 grant to support Central and Southwest Virginia disaster recovery Gleaning for the World addressing needs throughout region

Employees presented a check for $10,000 to a key non-profit organization providing support to victims of an EF-3 tornado and severe storms that ripped through the region last week.

Columbia Gas presents $10,000 grant to support Central and Southwest Virginia disaster recovery Gleaning for the World addressing needs throughout region

Save energy, stay safe this Earth Day and Arbor Day

Our WarmWise program offers energy savings. Plus, the first step in planting a tree? Always call 811.

Save energy, stay safe this Earth Day and Arbor Day

Digging projects should end with relaxation, not dismay

Avoid unexpected delays and potential fines by calling 811 first.

Digging projects should end with relaxation, not dismay

More Headline News