Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To report a carbon monoxide
or gas emergency:

  • Leave the area immediately.
  • From a safe place, call us at 1-800-544-5606 and call 911.

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-543-8911. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 A.M. to 5:30 P.M.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-543-8911 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, PO Box 9016, Endicott, NY 13761-9016.

Giving Back

Together we have the energy to make a difference.

Learn More

Infrastructure projects

Find our latest project updates here.

Learn More

Headline News

Columbia Gas of Virginia Working to Repair Damaged Natural Gas Main in Downtown Waynesboro

Entrance to RiverFest is open but please use caution when driving in the area.

Columbia Gas of Virginia Working to Repair Damaged Natural Gas Main in Downtown Waynesboro

‘Call 811’ Message Supported by Columbia Gas of Virginia to Sponsor Jockey Victor Espinoza for Second Consecutive Year

Espinoza will be aboard the early favorite, as he seeks his second straight and third overall Kentucky Derby win

‘Call 811’ Message Supported by Columbia Gas of Virginia to Sponsor Jockey Victor Espinoza for Second Consecutive Year

Columbia Gas of Virginia Sponsors RiverFest

Event celebrates Appomattox River nature, culture and recreation

Columbia Gas of Virginia Sponsors RiverFest

Columbia Gas of Virginia Not Authorizing Door-to-Door Solicitation

Customers Urged to Verify Business License and Photo Identification

Columbia Gas of Virginia Not Authorizing Door-to-Door Solicitation

Calling 811 Before You Dig Protects the Public and You!

April is National Safe Digging Month

Calling 811 Before You Dig Protects the Public and You!