To our Columbia Gas of Virginia customers and community partners

Saturday, September 15, 2018

Our hearts go out to all those affected by the recent tragic events in Massachusetts.

While information updates related to the Columbia Gas of Massachusetts incident are being posted on, we also realize our customers and community partners here in Virginia may have concerns or questions about our operations across the Commonwealth.

With that in mind, here are some important facts:

  • In Virginia, we have one of the best safety records and some of the best trained employees in the nation.
  • Our system is operating normally and we have no concerns about the safety of our operations.
  • In fact, in recent preparation for potential impacts from Hurricane Florence, we have taken numerous extra steps to inspect and assess our system.
  • We will continue to monitor events closely, and we will take whatever steps necessary to assist our colleagues in Massachusetts, as well as to ensure the safety of all Columbia customers.

If Columbia Gas of Virginia customers have concerns or questions about their service, please call us at 1-800-544-5606.