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News
April 29, 2024

Columbia Gas of Virginia Requests Recovery for its Investments that Enhance System Safety and Reliability

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descriptivetext
Field employees reviewing map

Chester, VA – Columbia Gas of Virginia, Inc., a subsidiary of NiSource Inc. (NYSE: NI), filed a request today with the Virginia State Corporation Commission (SCC) to approve revised rates to recover investments and other costs associated with the company’s ongoing proactive initiatives to improve the overall safety and reliability of its natural gas distribution system for its customers throughout its service territory in Virginia.

While the company filed its request with the SCC today, it is important to note that after filing for a rate adjustment, the review process by the SCC could take up to a year, although Columbia Gas expects to implement the new rates on an interim basis, subject to refund, beginning in the fourth quarter of 2024.

“Ensuring the continued reliability of the vital service we provide and the long-term safety of our customers and communities we serve are indispensable parts of our business, and they require a necessary level of investment to modernize our energy infrastructure to meet our customers’ current and future energy needs,” said Columbia Gas of Virginia President and Chief Operating Officer Jennifer Montague.

Columbia Gas’s rate request would affect its natural gas base rates, which include costs associated with natural gas delivery, distribution, and customer service. Base rates represent about 60 percent of a typical customer’s total bill. The remaining 40 percent of the bill consists of natural gas costs, which are directly passed through to customers on a dollar-for-dollar basis.

If approved by the SCC, the request would increase the average total monthly natural gas bill for a typical residential customer who uses 51 therms of gas per month by $8.91 per month, or approximately 11.68 percent when compared to current rates.

The total overall request represents an increase to address a projected annual revenue deficiency of $52.6 million.

At all times, Columbia Gas is committed to providing its customers with the tools, resources, and programs to stay safe and warm in their homes.

“Even with these necessary investments, any change in customer bills is meaningful,” added Montague. “Assistance is available, and we’re here to help customers to identify solutions to keep them connected.”

Any Columbia Gas customer who may have fallen behind on their energy bills is encouraged to reach out to the company at 1-800-543-8911 or by visiting www.columbiagasva.com/assistance.

Customers with questions regarding the proposed rates may call Columbia Gas at 1-800-543-8911 or visit www.ColumbiaGasVA.com for more information.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).