Chester, VA – National Energy Assistance Day is Thursday,
Feb. 1, and Columbia Gas of Virginia is reminding customers
that there are programs available if they need help with energy bills and
paying down past-due balances.
This includes everything from payment plans to fuel assistance to age and
income qualifying programs.
“If you are a Columbia Gas customer who may be falling behind on your energy
bill, please contact us,” said Columbia
Gas of Virginia President and Chief Operating Officer Jennifer Montague.
“We want to work with you to explore the wide array of options that are
available to help you stay connected to your natural gas service so that you
have the energy you need for essential services – staying safe and warm in your
home, cooking meals and washing clothes.”
Payment Plans
Columbia Gas offers an array of flexible payment plans to help spread the
balance due on natural gas bills across multiple months. We’ve made it easy to
enroll in our three-, six-, nine- or 12-Month Basic Extended Payment Plans by
calling us at 1-800-543-8911
or visiting www.columbiagasva.com/paymentplans.
Fuel Assistance
Columbia Gas serves as a link to federal energy assistance funds which
provide help with residential heating costs. These energy grants do not have to
be repaid by the customer. Enrollment guidelines, which are revised each new
heating season, are based on household size and income. Fuel Assistance is
administered by the Virginia Energy Assistance Program through the Department
of Social Services. Learn more by visiting commonhelp.virginia.gov/access/.
Crisis – Emergency
Energy Assistance
Crisis Assistance provides funds for customers in emergency situations and
who are in danger of losing their heat. It is administered by the Virginia
Energy Assistance Program through the Department of Social Services. Learn more
by visiting commonhelp.virginia.gov/access/.
HeatShare
A special heating assistance program funded by our contributions and
donations from our caring customers, HeatShare provides grants to low-income
residential customers to pay off past-due bills or restore service.
Administered by the Dollar Energy Fund, the Columbia Gas HeatShare program is
available to eligible customers who have exhausted all other available energy
assistance programs. Learn more by visiting dollarenergy.org/need-help/Virginia/.
Age and Income
Qualifying Program
If you’re age 65+ or qualify by income, you could receive supplies to help
you save energy on water and home heating. Please contact our contract partner
Community Housing Partners at 1-888-229-3714. For more information
on billing options and payment assistance, visit www.columbiagasva.com/assistance or call 1-800-543-8911.
In addition to our payment assistance options, Columbia Gas offers a number
of energy-efficiency programs to help lower energy usage and bills. For more
information on available programs and other ways to save, please visit www.columbiagasva.com/energy-efficiency.
