Chester, VA – On this National Energy Assistance Day, Friday, Jan. 31, Columbia Gas of Virginia wants to remind customers there are programs available if they need financial assistance with energy bills or paying past-due balances.
“Here in Virginia, we are experiencing one of the coldest winters we’ve had in a long time, and now, more than ever, it’s critically important that you’re able to keep your family safe and warm,” said Columbia Gas of Virginia President and Chief Operating Officer Jennifer Montague. “That’s why we want to encourage our Columbia Gas customers who may be falling behind on your energy bills to please contact us. We want to work with you to explore the wide array of options available to help you stay connected and your natural gas services online.”
Expanded Payment Plans
Columbia Gas is offering an expanded number of flexible payment plans to help spread the balance due on natural gas bills across multiple months. We’ve made it easy to enroll in our three-, six-, nine- or 12-month Basic Extended Payment Plans by calling us at 1-800-543-8911 or visiting www.columbiagasva.com/paymentplans.
Crisis – Emergency Energy Assistance
Crisis Assistance provides funds for customers in emergency situations and who are in danger of losing their heat. It is administered by the Virginia Energy Assistance Program through the Department of Social Services. Learn more by visiting commonhelp.virginia.gov/access/.
HeatShare
A special heating assistance program funded by our contributions and donations from our caring customers, HeatShare provides grants to low-income residential customers to pay off past-due bills or restore service. Administered by the Dollar Energy Fund, the Columbia Gas HeatShare program is available to eligible customers who have exhausted all other available energy assistance programs. Learn more by visiting dollarenergy.org/need-help/Virginia/.
Age and Income Qualifying Program
If you’re age 60+ or qualify by income, qualifying customers could receive supplies to help you save energy on water and home heating. Please contact our contract partner, Community Housing Partners, at 1-888-229-3714.
For more information on billing options and payment assistance, visit www.columbiagasva.com/assistance or call 1-800-543-8911.
In addition to our payment assistance options, Columbia Gas offers a number of energy-efficiency programs to help lower energy usage and bills. For more information on available programs and other ways to save, please visit www.columbiagasva.com/energy-efficiency.
