Skip to main content Skip to navigation

Columbia Gas Logo
  • Our Company
  • Partner with Us
  • Emergency Contact Emergency Contact
  • My Account
    • Sign In / Register
      Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
      Account Dashboard
      Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
      View Accounts
      Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add Account
      • Remove Account
      • Account Security
      Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
  • Services
    • Start, Stop or Move Service
      • Construction and Renovation
      • Landlord Services
      • Business Support
      • Set a Service Appointment
      Green Path
      Alert Center
      Renewable Energy Programs
      • RNG for Producers
      Work in Your Neighborhood
      • Fauquier County Natural Gas Reliability Project
      • Vegetation Management
      • Property Restoration
      Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
      Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bathroom
      • Bedroom
      • Garage
      • Office
      Propane Safety
      Excavators
      Home Safety
      • Appliance Safety
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
      Weather Safety
      • Severe Storm Safety
      • Flooding Safety
      • Winter Weather Safety
  • Bills & Payments
    • Pay My Bill
      Understanding Your Bill
      Payment Options
      • Find a Payment Location
      Report a Payment
      Billing Programs
      • CHOICE®
      • Transportation Service
      • Budget Plan
      • Paperless Billing
      • AutoPay
      Financial Support
      • Income-Eligible Assistance Programs
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
  • Ways to Save
    • For Your Home
      • Home Energy Tips
      • Home Energy Audit
      • Energy Efficiency Rebates
      • Age and Income Qualifying Program
      • Online Store
      • Calculate Your Savings
      For Your Business
      • Business Energy Tips
      Income Eligible Assistance Programs 
      • Energy Assistance Resource Center
      • Eligibility Calculator
  • Help
    • Self Service
      • Web
      • Mobile 
      • Chat
      • Phone
      Forms
      • Document Upload Form
      • Release Form
      • Feedback Form
      Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
      Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Sign In / Register

Email

{[{ displayName }]} Sign Out

Access My Account
Manage Your Account
Forgot email?
Forgot password?
Don't have an online account?
Register an account or Pay without signing in
Logo
menu close

Emergency Information

1-800-544-5606

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).


Emergency Contact
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Welcome
Manage Your Account
Sign In / Register
  • My Account
    • Sign In / Register
    • Account Dashboard
    • View Accounts
    • Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
    • Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
    • Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add Account
      • Remove Account
      • Account Security
  • Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Application
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Alert Center
    • Work in Your Neighborhood
      • Fauquier County Natural Gas Reliability Project
      • Vegetation Management
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Green Path
    • Renewable Energy Programs
      • RNG for Producers
        • Renewable Natural Gas Application
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Propane Safety
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Severe Storm Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bathroom
      • Bedroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • CHOICE®
      • Transportation Service
      • Budget Plan
      • Paperless Billing
      • AutoPay
    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
        • Eligibility Calculator
        • HeatShare
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
    • Understanding Your Bill
    • Report a Payment
  • Ways to Save
    • For Your Home
      • Home Energy Tips
      • Home Energy Audit
      • Energy Efficiency Rebates
        • ENERGY STAR® Smart Thermostat Rebates
        • Furnace and Boiler Rebates
        • Windows, Doors and Skylights Rebates
        • Water Heater Rebates
        • Fireplace Rebates
        • Dryer Rebates
      • Age and Income Qualifying Program
      • Online Store
      • Calculate Your Savings
    • For Your Business
      • Business Energy Tips
    • Income Eligible Assistance Programs 
      • Energy Assistance Resource Center
      • Eligibility Calculator
  • Help
    • Self Service
      • Web
      • Mobile 
      • Chat
      • Phone
    • Forms
      • Document Upload Form
      • Release Form
      • Feedback Form
    • Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
    • Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
  • Our Company
  • Partner with Us
News
November 01, 2024

Columbia Gas of Virginia Reminds Customers About Carbon Monoxide Safety This Heating Season

Back to News List
descriptivetext

Chester, VA – As people begin to turn up their heat to stay warm and temperatures start to drop, Columbia Gas of Virginia is encouraging customers to be vigilant when it comes to the risks of carbon monoxide (CO).

“November is Carbon Monoxide Awareness Month, and this is a great time to remind our customers about the potential dangers involved with carbon monoxide,” said Columbia Gas of Virginia President and Chief Operating Officer Jennifer Montague. “CO can be fatal within five minutes at high concentrations, so knowing the warning signs and what steps to take to stay safe can help protect you and your family.”

Carbon monoxide is an odorless, tasteless, non-corrosive gas created when fuels (such as gasoline, wood, natural gas, propane or oil) burn incompletely. Even though natural gas doesn’t contain carbon monoxide, it can be produced when there’s not enough oxygen present for natural gas, oil, or any other fuel to burn properly.

Carbon Monoxide Prevention Tips:

  • Purchase carbon monoxide detectors or make sure yours are operating properly.
  • Make certain all fuel-burning equipment (coal, wood, natural gas, propane, pellet stoves, kerosene, and fuel oil) is installed, inspected and operating properly.
  • Hire a professional to install all fuel-burning appliances, including ovens, stoves, and clothes dryers.
  • Do not cut off or restrict air sources to appliances.
  • Provide adequate indoor ventilation when using fireplaces or unvented space heaters.
  • Never burn charcoal indoors or in an enclosed space.
  • Clean chimneys and check for blockages.
  • Open garage doors before starting vehicles.
  • Do not heat your home with a gas oven or burn anything in a fireplace that is not vented.

Carbon Monoxide Poisoning Symptoms:

  • Carbon monoxide may cause any or all of the following symptoms:
    • Human symptoms include headaches, dizziness, nausea, vomiting, irregular breathing, ringing in the ears, seeing spots, feeling ill or tired at home but feeling fine away from home, loss of consciousness and respiratory failure.
    • Household symptoms include foul-smelling or stale air, the smell of exhaust fumes, a yellow or orange flame on natural gas ranges and stoves, soot around the outside of a chimney, furnace or water heater flue vent or large areas of condensation of water vapor on walls or windows.

If you think carbon monoxide is present or your CO detector sounds, leave the area to get fresh air, immediately call 911 and Columbia Gas at 1-800-544-5606, and DO NOT GO BACK until repairs are made and it is safe to reenter.

To learn more about how to stay safe from CO, please visit www.ColumbiaGasVA.com/CO.

Share
Facebook
xlogo Twitter
LinkedIn

Article Credits

Posted In
Community, Customers, Safety
  • Our Company
  • About Us
  • Giving Back
  • Rates and Tariffs
  • News Room
  • Careers
  • Partner with Us
  • Builders and Developers
  • Contractors and Plumbers
  • Economic Development
  • Emergency Responders
  • Excavators
  • Quick Links
  • Sign In
  • Outages
  • Ways to Pay
  • Get Help Paying
  • Mobile App
  • Need Help?
  • FAQs
  • Contact Us
  • Call 1-800-543-8911
  • Connect with Us
facebook logo
xlogo
linkedin logo
© 2025 Columbia Gas of Virginia Inc.    Terms of Use    Privacy Notice    Accessibility Statement   

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).