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Emergency Information

1-800-544-5606

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).


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Welcome
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      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
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CHOICE®

Make your CHOICE®

Family on couch

The Customer Choice program offers you the option to purchase the natural gas you use from a supplier other than Columbia Gas. If you choose to purchase your gas from a different supplier, we will continue to deliver the same reliable service, read your meter, perform safety checks and respond to emergencies. 

The prices charged by suppliers are set by a competitive market, meaning there is no guarantee that you’ll save money, but they may offer special pricing and incentives. If you’d like to enroll, shop around and make your Choice. 

How to enroll in CHOICE® 

  1. Review our list of current suppliers below.
  2. Evaluate the offer and compare prices. The Virginia State Corporation Commission lists full current approved suppliers. Suppliers offer different risks and rewards, such as fixed and variable rates, flat discounts and up-front incentives. Our CHOICE calculator can help you evaluate your long-term bill amounts.
  3. Consider the contract terms. Since many suppliers require you to agree to contract terms, you’ll want to know contract length and if you can cancel.
  4. Make your CHOICE® by contacting the supplier. If you choose not to participate, your supplier will not change and there is no change in your bill.

Find your current charges

The Detail Charges section of your bill shows your Delivery and Supply Charges. The example on the right shows the Detail Charges section of a bill for a customer who participates in CHOICE®. The Supply is provided by Supplier Energy, and the Delivery is provided by Columbia Gas of Virginia. Use our calculator below to compare offers from suppliers and make an educated decision.

Screenshot of all charges listed on the Virginia utility bill
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Current price to compare

The price to compare is our charge for gas supply service. The price to compare is provided to you so you can effectively compare our regulated rate to offers from competitive service providers.

Columbia Gas of Virginia's Current Price to Compare (as of April 30, 2025) is:
  • $0.3586 per therm (for all rate blocks) for CHOICE® residential customers. All gas consumed.
  • $0.2524 per therm (for all rate blocks) for CHOICE® small commercial and industrial (SGTS) transportation service customers. For all gas consumed.

Large commercial and industrial customers need to access our current tariff starting on sheet number 3 to acquire their current rate.

Residential Transportation Service (RTS) Rates (CHOICE® Program)
Residential Transportation Service (RTS) for customers that were not on Residential Sales Service (RS) in the last 12 months:
  • $1.1465 per therm for all natural gas consumed each month
  • $22.25 per month customer charge
  • $1.84 per month Infrastructure Reliability & Replacement Adjustment

Price to Compare (as of April 30, 2025) = $0.3586 per therm for all natural gas consumed.

 

Residential Transportation Service (RTS) for customers that were on Residential Sales Service (RS) in the last 12 months:
  • $1.1229 per therm for all natural gas consumed each month
  • $22.25 per month customer charge
  • $1.84 per month Infrastructure Reliability & Replacement Adjustment

Price to Compare (as of April 30, 2025) = $0.3586 per therm for all natural gas consumed.

Residential Service (RS) Rates
RS is for customers that were not on Residential Transportation Service (RTS) in the last 12 months:
  • $1.4815 per therm for the first all natural gas consumed each month
  • $22.25 per month customer charge
  • $1.84 per month Infrastructure Reliability & Replacement Adjustment
Residential Sales Service (RS) for customers that were on Residential Transportation Service (RTS) in the last 12 months:
  • $1.5051 per therm for all natural gas consumed each month
  • $22.25 per month customer charge
  • $1.84 per month Infrastructure Reliability & Replacement Adjustment

Calculate your potential savings

This calculator helps you compare your current bill and a potential bill from CHOICE® suppliers. Our calculation is based on our current gas rates.

CHOICE® Calculator

Cost per Thm

Price to Compare

$

Supplier Price

$

How many Thms you use

0 Thms
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ESTIMATED SAVINGS
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CHOICE® is a registered service mark of Columbia Gas of Virginia, Inc.

Current suppliers serving residential, commercial and industrial customers

Ambit Energy

1-877-282-6248

Bollinger Energy Corporation

1-800-260-0505

Constellation

855-465-1244

Interstate Gas Supply, LLC, dba IGS Energy

1-800-280-4474

Indra Energy

1-888-504-6372

Nordic Energy Services, LLC

1-877-808-1022

NOVEC Energy Solutions

1-888-627-7283

NRG Business Marketing, LLC

1-888-566-9988

Stand Energy Corporation

1-800-598-2046

UGI Energy

1-800-427-8545

VA Light and Power

1-855-726-9955

Vista Energy Marketing LP

1- 888-508-4782

Wave Energy

1-866-802-9283

WGL Energy Services, Inc

1-844-427-5945

XOOM Energy Virginia, LLC

1-888-997-8979

Current suppliers serving commercial and industrial customers

Bollinger Energy Corporation

1-800-260-0505

Constellation NewEnergy-Gas Division, LLC

1-800-785-4373

Nordic Energy Services, LLC

1-877-808-1022

UGI Energy Services

1-800-427-8545

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).