Customer CHOICE®

Customer CHOICE®

Take Control of Your Gas Bill. It's Your Choice.

Customer CHOICE® is a voluntary program that gives you the opportunity to choose your natural gas supplier. We know that consumers like to shop around for competitively priced products and services, and this program gives you the same opportunity for your energy needs.

Natural Gas Bill Breakdown

If you should choose to participate in the CHOICE® program, your bill will be separated into two parts:

  1. Gas Supply Charges: The gas supply portion of your bill, which includes gas supply and interstate transportation and storage, typically represents the largest part of your total bill. We currently provide this portion, but you have the option to decide whether you want to purchase your gas from a list of approved CHOICE® Suppliers, or continue purchasing your natural gas directly from us.
  2. Our Gas Delivery Charges: If you choose to participate in the CHOICE® program, you will purchase your gas from the CHOICE® Supplier you select, but we will continue to safely and reliably deliver the gas to your home or business through our existing pipeline system. Our delivery charge will continue to appear on your monthly bill.

How to Enroll

  • Review the CHOICE® Supplier list and choose the suppliers you would like to contact.
  • For your convenience, you can compare current pricing and plan offerings from the CHOICE® Suppliers.
  • Call the CHOICE® Suppliers and ask about their offers. Be sure to ask any other questions that you may have.
  • Choose the CHOICE® Supplier that offers the best package for you, your family, or your business. Keep in mind that your account number is confidential. Only share this information with the CHOICE® Supplier you have chosen.

Important Things to Consider

  • Our CHOICE® program does not mean guaranteed savings.
  • Review all contract terms and conditions before entering an agreement with a CHOICE® Supplier.
  • Early termination fees may apply.
  • Our current gas prices are listed in the right-hand column of customer bills under the Service Charge Notes section.
  • Some CHOICE® Suppliers market their product door-to-door. Ask for identification from the CHOICE® Supplier if you should have any question about whether or not the individual is an approved, independent supplier, or please contact us at 1-800-543-8911 to verify.