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Emergency Information

1-800-544-5606

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).


Emergency Contact
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Welcome
Manage Your Account
Sign In / Register
  • My Account
    • Sign In / Register
    • Account Dashboard
    • View Accounts
    • Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
    • Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
    • Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add Account
      • Remove Account
      • Account Security
  • Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Application
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Alert Center
    • Work in Your Neighborhood
      • Fauquier County Natural Gas Reliability Project
      • Vegetation Management
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Green Path
    • Renewable Energy Programs
      • RNG for Producers
        • Renewable Natural Gas Application
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Propane Safety
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Severe Storm Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bathroom
      • Bedroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
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      • Find a Payment Location
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      • CHOICE®
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For Your Home

Save energy and money with energy efficiency programs

It’s easy to save energy and reduce your natural gas bills with our savings tips and energy efficiency offerings. We have options to help you save in your home.

Take the Home Energy Audit

Receive a free personalized report on how to reduce your energy usage. You could be eligible to receive up to 2 free energy efficiency kits to start or increase your energy savings.

Start Now

Get cash back with Energy Efficiency Rebates

Get cash back in just 2-3 weeks when you upgrade to qualifying furnaces, boilers, dryers, water heaters, fireplaces, windows, doors, skylights and smart thermostats.

See Available Rebates


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Home energy tips

Saving energy can help you save money, plus it's good for our planet. The savings could lower your bill and provide you more comfort in your home. You can start saving today with our energy saving tips for every room.

Get the Tips

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Age and Income Qualifying Program

Age and Income qualifying customers can receive supplies to help save energy on water and home heating. Find out if you qualify and learn more.

Start Saving


Online Store

Check out the online store featuring energy-saving products for your home. Save money with special discounts from Columbia Gas and instant manufacturer rebates on smart thermostats and water-saving products.

Get Instant Savings

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WarmWise trade ally resources

Help your customers experience the savings with our WarmWise Home Savings Program instant rebates.

Learn More


Looking for a contractor?

Find a Trade Ally


WarmWise rebates and program offerings are not guaranteed. Program funding is limited to levels approved by the Virginia State Corporation Commission. Rebate and program requests are processed and approved on a first-come, first-served basis.

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Ways to Save
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    • Age and Income Qualifying Program
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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).