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If you have a natural gas emergency, please DO NOT use this form.

  • Leave the area immediately.
  • From a safe place, call us at 1-800-544-5606 and call 911.
  • Remain in a safe place until our service technician arrives to perform a safety check.

Questions submitted using this form are responded to during normal customer service business hours which are Monday through Friday, 7:30 AM to 7:00 PM, and Saturday 8:00 AM to 12:00 PM.

If you need immediate assistance, please contact our customer service center by calling 1-800-543-8911.


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