Skip to main content Skip to navigation

Columbia Gas Logo
  • Our Company
  • Partner with Us
  • Emergency Contact Emergency Contact
  • My Account
    • Sign In / Register
      Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
      Account Dashboard
      Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
      View Accounts
      Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add Account
      • Remove Account
      • Account Security
      Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
  • Services
    • Start, Stop or Move Service
      • Construction and Renovation
      • Landlord Services
      • Business Support
      • Set a Service Appointment
      Green Path
      Alert Center
      Renewable Energy Programs
      • RNG for Producers
      Work in Your Neighborhood
      • Fauquier County Natural Gas Reliability Project
      • Vegetation Management
      • Property Restoration
      Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
      Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bathroom
      • Bedroom
      • Garage
      • Office
      Propane Safety
      Excavators
      Home Safety
      • Appliance Safety
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
      Weather Safety
      • Severe Storm Safety
      • Flooding Safety
      • Winter Weather Safety
  • Bills & Payments
    • Pay My Bill
      Understanding Your Bill
      Payment Options
      • Find a Payment Location
      Report a Payment
      Billing Programs
      • CHOICE®
      • Transportation Service
      • Budget Plan
      • Paperless Billing
      • AutoPay
      Financial Support
      • Income-Eligible Assistance Programs
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
  • Ways to Save
    • For Your Home
      • Home Energy Tips
      • Home Energy Audit
      • Energy Efficiency Rebates
      • Age and Income Qualifying Program
      • Online Store
      • Calculate Your Savings
      For Your Business
      • Business Energy Tips
      Income Eligible Assistance Programs 
      • Energy Assistance Resource Center
      • Eligibility Calculator
  • Help
    • Self Service
      • Web
      • Mobile 
      • Chat
      • Phone
      Forms
      • Document Upload Form
      • Release Form
      • Feedback Form
      Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
      Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Sign In / Register

Email

{[{ displayName }]} Sign Out

Access My Account
Manage Your Account
Forgot email?
Forgot password?
Don't have an online account?
Register an account or Pay without signing in
Logo
menu close

Emergency Information

1-800-544-5606

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).


Emergency Contact
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Welcome
Manage Your Account
Sign In / Register
  • My Account
    • Sign In / Register
    • Account Dashboard
    • View Accounts
    • Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
    • Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
    • Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add Account
      • Remove Account
      • Account Security
  • Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Application
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Alert Center
    • Work in Your Neighborhood
      • Fauquier County Natural Gas Reliability Project
      • Vegetation Management
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Green Path
    • Renewable Energy Programs
      • RNG for Producers
        • Renewable Natural Gas Application
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Propane Safety
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Severe Storm Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bathroom
      • Bedroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • CHOICE®
      • Transportation Service
      • Budget Plan
      • Paperless Billing
      • AutoPay
    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
        • Eligibility Calculator
        • HeatShare
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
    • Understanding Your Bill
    • Report a Payment
  • Ways to Save
    • For Your Home
      • Home Energy Tips
      • Home Energy Audit
      • Energy Efficiency Rebates
        • ENERGY STAR® Smart Thermostat Rebates
        • Furnace and Boiler Rebates
        • Windows, Doors and Skylights Rebates
        • Water Heater Rebates
        • Fireplace Rebates
        • Dryer Rebates
      • Age and Income Qualifying Program
      • Online Store
      • Calculate Your Savings
    • For Your Business
      • Business Energy Tips
    • Income Eligible Assistance Programs 
      • Energy Assistance Resource Center
      • Eligibility Calculator
  • Help
    • Self Service
      • Web
      • Mobile 
      • Chat
      • Phone
    • Forms
      • Document Upload Form
      • Release Form
      • Feedback Form
    • Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
    • Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
  • Our Company
  • Partner with Us
Payment Options

Make a payment

Choose your simple and secure payment method.

Pay online

Pay with bank account

After you create your online account, you'll need your bank account number and routing number to make a payment.

Pay Now

Couple paying bills
Mother and son on bed

Pay with credit card, debit card, PayPal, Venmo or Amazon Pay

You can pay online using your credit card, debit card, PayPal, Venmo or Amazon Pay through our payment processing vendor Paymentus. Fees may apply for non-residential customers.

Pay Now

Mother and daughter at window

Pay automatically with AutoPay

AutoPay allows us to automatically withdraw your payment from your checking or savings account each month.

Enroll Today


Other ways to pay

Customer on phone with coffee

Pay by phone

Call 1-866-694-1828 to make a payment. Our digital payment vendor, Paymentus, will charge a $2.00 fee per transaction for non-residential customers.

Customer paying in person

Pay in person

Find an authorized payment location near you to pay your bill in person.

Search Locations

Pay by mail

Include your account number on the check or money order, and send it to us using this address:
Columbia Gas of Virginia
P.O. Box 70319
Philadelphia, PA 19176-0319.

Small business tailor at work
Bills & Payments
  • Pay My Bill
  • Payment Options
    • Find a Payment Location
  • Billing Programs
    • CHOICE®
    • Transportation Service
    • Budget Plan
    • Paperless Billing
    • AutoPay
  • Financial Support
    • Income-Eligible Assistance Programs
      • Energy Assistance Resource Center
      • Eligibility Calculator
      • HeatShare
    • Payment Plans
    • Shut Off and Reconnect Process
    • Give the Gift of Energy
  • Understanding Your Bill
  • Report a Payment
Guy on device under a tree

Want to cut paper clutter? We can help!

Instead of a monthly paper bill, you’ll get an email when your bill is ready. You can view and pay your bill on any computer or mobile device. 

Sign Up For Paperless

Register online

See your energy usage, review your latest bills and make a payment online.

Facing shut off?

If you've received a termination notice, you can learn more about the shut off and reconnect process.

 
Simple. Convenient. Secure. 

Download the Columbia Gas mobile app today!

badge_applestore GooglePlay

 

 

 

  • Our Company
  • About Us
  • Giving Back
  • Rates and Tariffs
  • News Room
  • Careers
  • Partner with Us
  • Builders and Developers
  • Contractors and Plumbers
  • Economic Development
  • Emergency Responders
  • Excavators
  • Quick Links
  • Sign In
  • Outages
  • Ways to Pay
  • Get Help Paying
  • Mobile App
  • Need Help?
  • FAQs
  • Contact Us
  • Call 1-800-543-8911
  • Connect with Us
facebook logo
xlogo
linkedin logo
© 2025 Columbia Gas of Virginia Inc.    Terms of Use    Privacy Notice    Accessibility Statement   

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).