Payment Plans
We offer payment arrangements to help you if you are having trouble paying your bill.
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).
Don't miss out—The Online Store is rolling out exclusive Black Friday deals on smart thermostats and water-saving products, available for just a limited time. Take advantage of these special offers before they're gone! Don’t miss your chance to save big!
If you’ve recently purchased an ENERGY STAR Smart thermostat on your own, you may qualify for a $50 rebate. Submit your rebate application here once your equipment is installed.
Shop Deals
If you’re planning to purchase new equipment during the Black Friday sales, don’t forget that Columbia Gas offers rebates on qualifying energy-efficient upgrades. These exclusive rebates mean extra savings on top of your Black Friday deal and help you reduce your energy consumption for years to come.
For greater comfort and savings, consider completing our 🔎 FREE Home Energy Audit to receive personalized tips to lower your energy use. Plus, qualified customers will get a FREE energy kit. You may also qualify to get a second kit when you return and update your home profile.
We understand that working families and those most in need are seeking financial relief for their utility bills. Support is available through a variety of programs. Qualifying for assistance may be easier than you think, apply today!
Apply Today
You can now pay using your bank account in Chat. Just log into your online account, access Chat, then click 'Payments' to begin making your secure bank transactions.
We here for you when you need it most and our payment plans are designed to give you choices. Our plans help ease the financial stress you may be experiencing. You can go online or call us if you are currently behind on your bill or as soon as you realize you need help to find the best plan for you.
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We offer payment arrangements to help you if you are having trouble paying your bill.
This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.
Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.
You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).