Payment Plans
We offer payment arrangements to help you if you are having trouble paying your bill.
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).
Switch to paperless billing and get your bill delivered straight to your inbox no need to wait on the mail — fast, secure, and available anytime.
Enroll in paperless billing today.
As seasons change, utility costs can put added pressure on household budgets. If you need assistance, support programs may be available to help. Visit our website to explore resources and find out what options may be available for your household. You may be eligible to receive assistance to help pay your Columbia Gas bill from the Low Income Home Energy Assistance Program (LIHEAP). Applications accepted now through November 13!
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If you have recently purchased or are planning to upgrade to new qualifying equipment like smart thermostats, furnaces, boilers, clothes dryers, water heaters, fireplaces, windows doors and skylights, you might be eligible for significant rebates. Find out all our available rebates and qualifications.
See Available Rebates
Learn how simple changes can lead to energy savings in your home. Complete our free, online energy audit and you could receive a free energy efficiency kit with easy-to-install measures to help get you on the path to savings.
Take my Audit
We offer payment arrangements to help you if you are having trouble paying your bill.
This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.
Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.
You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).