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Emergency Information

1-800-544-5606

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).


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Make your Choice®

Our voluntary Choice® program offers you the option to purchase the natural gas you use from a certified supplier instead of Columbia Gas. If you choose to purchase your gas from a different supplier, we will continue to deliver the same reliable service to your home or business, read your meter, perform safety checks and respond to emergencies.

If you would like to cancel your current CHOICE agreement, we can let your CHOICE supplier know you would like to cancel by clicking the cancel choice enrollment button below. There may be fees and penalties incurred if you choose to cancel.

Your pending enrollment was successfully cancelled

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Understanding your bill

Our bill was designed with you in mind. Click here to view our interactive bill so you can get a better understanding of the features and charges on your bill.