Safety Tips

Safety Tips

Natural Gas Safety Tips

  • Know how to detect a natural gas leak. If you smell natural gas, leave the area immediately. Don't do anything that may cause a spark.
  • Every month, check your furnace filters. Change or clean the filters as needed to help keep your heating and cooling system operating safely and efficiently.
  • Have your furnace inspected according to the manufacturer's recommendations.
  • If your pilot light goes out and you are unsure about relighting it, call a licensed plumber or contractor. 
  • Please keep your natural gas meter clear of debris, shrubs or other vegetation. Remember to clear away snow or ice during winter months. If your meter is damaged, please call us at 1-800-543-8911.
  • Do not store flammable liquid or any combustible material near your furnace, water heater or vent pipe. Vapors from paint thinner, gasoline and cleaning solvents can ignite if exposed to a flame or spark. 
  • Maintain the natural gas pipes you own (from the meter into your home or business). Periodically inspect your gas lines between the meter and your appliances, pools, hot tubs and out buildings for wear and corrosion. Make any necessary repairs immediately. 
  • If you are planning a project that requires digging or demolition, please call Virginia 811 first to have your underground utilities marked.
  • If your gas is shut off for any reason, do not attempt to turn it back on by yourself. Call us at 1-800-543-8911.