Payment & Billing Options

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Pay by Phone with BillMatrix

You can pay your Columbia Gas bill by phone through BillMatrix, one of the industry’s most secure electronic transaction environments. No special enrollment is required – just have your Columbia Gas of Virginia account number handy when you make the payment.

Use a Credit/Debit Card or Electronic Check

Pay your bill in full or specify the amount you want to pay that month.  Payments take a minimum of two business days to post to your account. Due to security reasons, electronic payment amounts may be limited.

You'll be given an opportunity to complete or stop the transaction after the total amount of your payment has been calculated.

To pay by phone, call BillMatrix at 1-866-694-1828

  • Debit card and electronic check accepted
  • American Express, VISA, MasterCard, Discover accepted