Energy Assistance

Energy Assistance

ClearPoint Credit Counseling

Are you facing financial difficulty? You aren't alone. Customers tell us every day that they are having a hard time making ends meet. We wanted to help... Now we can.

Partnership with ClearPoint Credit Counseling Solutions

Through our partnership with ClearPoint Credit Counseling Solutions, you can receive free financial education that will help you identify and resolve your financial concerns. You also can learn how to make effective financial choices that will help you build a worry-free future.

Contact Information

Dedicated Phone Line: 866-332-8123
Hours: Monday - Thursday 7:00 AM - 9:30 PM EST
Friday 7:00 AM - 7:30 PM EST
Saturday 8:00 AM - 3:00 PM EST

Voluntary and Confidential

This referral service is completely voluntary and confidential. It is intended to help our customers who may be facing financial difficulties or who simply want to get a better hold on their budget. ClearPoint does not share your information with us and the referral does not change your responsibility to pay your Columbia Gas of Virginia bill.

More Information

ClearPoint Credit Counseling Solutions is a 501(c)3 non-profit organization with office locations throughout Virginia for individual appointments. For more information about ClearPoint, please visit their website at