Contact: Bob Innes
(804) 512-1425 - cellular
Powerful tools and convenient access
Chester, VA – January 26, 2012 - Accessing essential information and paying a bill – whenever, wherever – has never been easier. The new mobile Web site from Columbia Gas of Virginia gives customers service and safety information, secure payment options and more.
“Our customers are increasingly ‘on the go,’ and they need easy and convenient ways to do business with us,” said Columbia President Carl Levander. “Our new mobile site allows customers to communicate with us no matter where they are,” Levander continued.
Customers accessing ColumbiaGasVA.com on any mobile device will automatically be redirected to the new mobile site. The site works with iPhones, iPads, Android phones and tablets and other mobile devices.
The site can also be accessed directly at m.ColumbiaGasVA.com.
Safety information is a key feature of the site. Customers can learn the warning signs they might smell, see or hear that could indicate a gas leak. The “Safety Center” also includes information on carbon monoxide. Phone links make it easy to call to report a gas emergency or to “call before you dig” quickly with just one touch.
Account management options
The site also provides account information and secure bill payment options. Customers who have registered their account online can log in to view their amount due and payment date, as well as make a payment free of charge. Customers can also make a payment by credit or debit card if they have their bill or account number with them. The site also uses GPS (if available) to locate the nearest walk-in payment location.
About Columbia Gas of Virginia
Columbia Gas of Virginia delivers safe, reliable and clean natural gas to customers in portions of Northern Virginia, Hampton Roads, suburban Richmond, Central Virginia, and the Shenandoah Valley, the Lynchburg region and parts of Western Virginia. With headquarters in Chesterfield County, the company is one of the 7 energy distribution companies of NiSource Inc. (NYSE: NI) serving 3.8 million natural gas and electric customers. Always call 811 before you dig and Dig with CARE. Learn more at www.ColumbiaGasVa.com.