Columbia Gas of Virginia Updates Status of Utility Infrastructure

Tuesday, August 23, 2011
For immediate release

August 23, 2011
10:34 PM

Contact: Bob Innes
804-768-6410 office
804-512-1425 cellular

CHESTER, VA. – August 23, 2011 - 10 P.M. – Columbia Gas of Virginia has responded to nearly 100 customer inquiries as a result of today’s earthquake in Central Virginia and did not find any significant problems

In addition, as part of the company emergency response to the earthquake, Columbia Gas initiated a supplemental pipeline safety survey which identified a leak along Williams Street in downtown Fredericksburg.

The leak is on a cast iron section of pipe and in collaboration with the fire and police personnel, a four block section of downtown Fredericksburg has been evacuated as a safety precaution. The natural gas had migrated into the storm and sanitary sewer system’s and company crews are ventilating the natural gas from the sewer systems while making repairs to the pipeline.

Company personnel across Virginia remain ready to respond to any customer service needs. Columbia Gas advises any person smelling natural gas to take the following safety steps.

  • If you smell the odor of natural gas, please leave immediately.
  • Call 911 and Columbia Gas at 800-544-5606 from a safe location.
  • Stay there until a gas company representative arrives, or leave a note on your door stating where you can be reached.
  • If an appliance is out, do not attempt to re-light it –whether or not you smell the odor of gas. Columbia Gas representatives will restore service to your appliances.
  • If you smell natural gas, do not use matches, electric switches or any kinds of appliances or motorized tools.

All Columbia Gas representatives have marked vehicles, photo identification and wear uniforms.

The company also reminds any person needing to dig or excavate to call Miss Utility at 811 prior to beginning the work.

About Columbia Gas of Virginia
Columbia Gas of Virginia, with headquarters in Chesterfield County, is one of the 7 energy distribution companies of NiSource Inc. (NYSE: NI). Columbia Gas of Virginia serves nearly 243,000 customers in portions of Northern Virginia, Hampton Roads, suburban Richmond, Central Virginia, and the Shenandoah Valley, the Lynchburg region and parts of Western Virginia. NiSource distribution companies serve 3.8 million gas and electric customers primarily in nine states. More information about Columbia Gas of Virginia and WarmWise is available at