Columbia Gas of Virginia, A NiSource Company

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What to do if you smell gas

Carbon Monoxide information

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Natural gas info

Learn all about natural gas, the world's most efficient fuel.

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Columbia Gas of Virginia
DirectLink 1-800-543-8911

24-HOUR EMERGENCY RESPONSE: 1-800-544-5606
(gas leak, odor of gas, carbon monoxide symptoms)

 

 

Natural gas safety information

Natural gas is one of the safest, most efficient and most reliable forms of energy available. But, like any energy source, natural gas must be used properly.

Since natural gas is colorless and odorless, we add a harmless, non-toxic chemical that makes it easier to detect a gas leak before it can create a hazardous situation.

The chemical, called mercaptan, smells a lot like rotten eggs. If you aren't familiar with it, call Columbia Gas of Virginia DirectLink at 1-800-543-8911 and we'll send you a "scratch 'n sniff" card that provides you with a sample of the odor.

If you smell gas
Carbon monoxide information
Protect your meter in winter weather
Appliance safety
Appliance maintenance
Call Miss Utility of Virginia/Call Before You Dig at 1-800-552-7001 before you dig. It's the law!

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