Columbia Gas of Virginia, A NiSource Company

DirectLink e-Services - Self-service options and information for residential customers Newsroom

 
Safety information

Safety information main page

What to do if you smell gas

Carbon Monoxide information

Appliance safety

Natural gas info

Learn all about natural gas, the world's most efficient fuel.

Contact us

Columbia Gas of Virginia
DirectLink 1-800-543-8911

24-HOUR EMERGENCY RESPONSE: 1-800-544-5606
(gas leak, odor of gas, carbon monoxide symptoms)

 

 

Appliance maintenance

Columbia Gas of Virginia does not service gas appliances. We leave it to the expertise of local heating and plumbing contractors who are specially trained in interior piping and equipment. We strongly recommend that you have a heating or plumbing contractor service your appliances annually. A listing of qualified HVAC contractors is available in our Energy Store.

Here are some tips to help assure safe, efficient operation of your heating equipment:

  • Do not tamper with or attempt to adjust automatic vent dampers, heat reclaiming devices or safety controls on your heating equipment. This can create an unsafe condition. If your heating equipment does not operate properly, call a qualified service company for needed repairs and safety checks.
  • When buying new equipment, look on the label plate for certification. This is your assurance that the equipment is designed to meet national safety standards.
  • Have heating equipment installed by a qualified heating dealer to ensure that it is properly connected.
  • Follow manufacturer's instructions for the proper operation and care of your equipment.
  • Make sure your chimney is kept clean.
  • Inspect the vent pipe for rust. Replace it if corrosion has caused a hole.
  • Check furnace filters frequently and clean or replace if dirty. Check belts for wear.
  • Keep equipment and burner area free of dust, dirt and debris.
  • Keep furnace unit intact. Do not remove panels without replacing them.
  • Use equipment for the job it was designed to do. Never use a cooking range top or oven to heat your home.

Copyright © 2005. Columbia Gas of Virginia. All rights reserved. Legal terms and notices.
 
 About Us
 Business
 Community
 Natural Gas Info
 Safety Info
 Search & Site Map