What To Do When You Smell Natural Gas

If you suspect a natural gas leak . . .

Do

  • If you smell natural gas inside, get out immediately.
  • If you suspect a natural gas leak outside, turn off and abandon any motorized equipment you might be using.
  • Leave the area quickly.
  • Warn others to stay away from the area.
  • From a safe place, call our emergency number at 1-800-544-5606 and 911.
  • Remain outside until we can send someone to check on the source of the odor. 
  • An odor of natural gas outside your home should be reported just as you would report an inside odor. Natural gas leaks from service lines could migrate into your home through walls or drain lines.

Don’t

  • Light a match or candle, or operate anything that could cause a spark, including cell phones, lights, appliances, flashlights, power tools, etc.
  • Open the windows and doors in an attempt to ventilate
  • Try to find the leak yourself or operate pipeline valves