New Business Services

Welcome to New Business Services. This section is dedicated to homeowners, builders, business owners and managers, developers, architects, engineers or conversion customers who are involved in new construction, increasing an existing gas load, adding a gas appliance, or are interested in learning more about converting to economical, clean and reliable natural gas.

We offer a convenient way for you to inquire about natural gas availability or for you to request a natural gas service or meter set. In order to assist you with your particular energy needs, we have provided a series of forms for you to request the products and services you need.

Establish Natural Gas Service for Commercial Customers

Natural Gas Availability
To learn more about gas availability to serve your business or new development, please contact our New Business Team at 1-800-440-6111 or click on the Gas Availability & Cost Estimate Form. Depending on the scope of your project, we may require development drawings to complete our cost estimate. Our New Business Team representatives will be happy to assist you in determining the location and suitability of Columbia's closest mainline facilities.

Conversions
If you currently have natural gas service to your home or business and are interested in converting an existing appliance, water heater, heating or other equipment from an alternate energy source to natural gas, please visit our product pages for product and cost savings information. View conversion customer information.

If you do not have natural gas service at this time and you wish to explore how natural gas may be made available to your home or business, please contact our New Business Team at 1-800-440-6111 or complete the Gas Availability & Cost Estimate Form. Our New Business Team representatives will be happy to assist you.

Consultations

A Columbia Gas New Business Representative can provide assistance if needed on service and meter locations or other questions regarding bringing new natural gas service to your home or business. Please contact our New Business Team at 1-800-440-6111 for more details.

Service Line and Meter Process

The service line and meter are owned and installed by Columbia Gas of Virginia. Please contact our New Business Team at 1-800-440-6111 to schedule an installation.

Your interior natural gas piping must be installed and tied into the meter setting along with any required vehicular meter protection prior to the natural gas meter being installed and turned on. If you have any questions regarding these requirements, one of our New Business Team representatives will be glad to assist you.

If you have any questions about our guidelines, please call our New Business Team at: 1-800-440-6111.