Columbia Gas of Virginia, A NiSource Company

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Customer Choice

CHOICE main page

Frequently asked questions

How to choose - beyond pricing

Licensed suppliers

How to sign up for choice

CHOICE calculator

Switching suppliers

Our current rates

More information

Virginia Energy Choice logo
As an energy consumer in Virginia, you may select which company supplies your natural gas. For more information about this important change to Virginia's energy industry, just call (toll-free)
1-877-YES-2004, or visit: http://www.yesvachoice.com.

Consumer Guide

The Virginia State Corporation Commission has prepared this Consumer Guide (241 KB) to help you make an informed decision.

The guide is formatted as PDF. A free download is available if you do not have Adobe Acrobat installed on your computer.

Contact us

Columbia Gas of Virginia
DirectLink 1-800-543-8911

24-HOUR EMERGENCY RESPONSE: 1-800-544-5606
(gas leak, odor of gas, carbon monoxide symptoms)

Supplier information

Guidelines for becoming a Columbia Gas of Virginia licensed supplier.

 

 

Customer CHOICE program

Columbia Gas of Virginia received approval from the Virginia State Corporation Commission to expand the CHOICE program statewide. As of October 1, 2002, the right to choose was extended to all of our customers. So whether you are already enrolled in our pilot program, or if you are considering enrolling in the program, do your homework so that you make a decision that is best for you.

What does this mean for you?

Customer CHOICE - the basics
Instead of buying energy from your local utility, you can make choices about who supplies your natural gas in a competitive market.

You can choose to continue to purchase your natural gas from Columbia Gas of Virginia, just as you have in the past. Or, you can choose to purchase your gas from a number of authorized Customer CHOICE suppliers.

Regardless of who supplies your gas, Columbia Gas of Virginia will continue to provide safe, reliable gas delivery. We will still read your meter, respond to emergencies and provide the same exceptional customer service you've come to expect.

What is Energy Choice?
Questions you should ask a service provider
Use our CHOICE calculator to make an energy comparison
About the price to compare
There is more to choosing a natural gas suppier than finding the lowest cost
Choice facts

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